Tutulist Buyer Protection - Seller Guide

If an item you sell is different than originally described (for example, it’s listed as a Size M but is actually a size 6) or has flaws (like stains or rips) that aren’t in the listing description, then the item will be eligible for return upon customer support review. If Tutulist determines the item sold was not accurately represented, the proceeds will be refunded back to the buyer.  

If you go to ship your item and discover an issue, it's always better to give the buyer a heads up before you ship, and offer to cancel if needed. 

Your buyers on Tutulist are your customers! :) Treat them well! They'll rate you 5-stars, and maybe even come back and buy from you again in the future.

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